Shipping & Returns
FREE SHIPPING ON ORDERS OVER $100!
AUSTRALIAN ORDERS AND DELIVERIES ONLY!
WE VALUE YOUR PRIVACY, 100% DISCREET DELIVERY!
You must be 18 years & over to use website.
We value your privacy all products are delivered in standard bags, with no sender details so it remains our little secret!
Shipping is only available for Australian orders, we do not ship outside Australia. All orders are packaged within 24 hours of placing your order (excluding weekends and some public holidays).
STANDARD DELIVERY TIME: Depending on your location, the estimated standard delivery time for Australia Post is:
Express Post - 1-5 business days
Standard - 2-7 business days
**Please note, these delivery times are just an estimate. Rural areas may take longer due to the locations. Delays are not counted in these estimates**
TRACKING YOUR ORDER: Once your order has been processed, you will receive an email with all of your tracking details.
Delivery of internet orders over the Christmas or holiday periods are limited and may be delayed due to couriers closing down over the Christmas break.
RETURNS: For any returns, please email: info@nauti-and-nice.com, call 1800-0-NAUTI or visit one of our Nauti & Nice stores. You must provide a receipt of purchase and a description of the fault. We accept returns for items that are faulty, damaged or significantly different to sample or description. You can also fill out the form below with any enquiries.
Please note: All battery-operated and rechargeable products are tested prior to leaving the warehouse and stores. We follow the appropriate safety and hygiene measures to handle the product and ensure the product has the required batteries, turns on and charges.
**Due to the health and safety reasons we cannot offer a refund or exchange on any of the adult toys for 'change of mind'.**